To update your personal information, follow these steps:
1. Login to your account
2. Select "Edit" under "Profile"
3. Make changes and save
For any other questions about changing your account information, please contact us via email at support@appcashusa.com
To update the email address on your account, email: support@appcashusa.com and include the following information in your email:
1. State "update my email" in the subject line of the email
2. In the body of the email, include your:
• AppCashUsa Customer ID
• New email address
• First name and last name3. Attach a non-expired photo ID (front and back)
Please allow up to three business days to process your request.
To update your password, follow these steps:
1. Login to your account
2. Select "Change Password" under "Profile"
3. Type in a new password and save
Use your new password the next time you log in.
To reset your password, follow these steps:
1. Select "Forgot your email or password?" under the login section on the upper right-hand side of our website.
2. Enter your email address and select the "Reset Password" button to have a temporary password delivered to the email address associated with your account.
3. Once you log in with your temporary password, you will be required to update that password immediately.
To update your bank information, contact our Customer Support Team via email at support@appcashusa.com. Please make all information changes at least two business days before your loan due date.
If you have already applied for your online loan, you will need to send a copy or photo of a voided check or bank statement for the new bank account via email to support@appcashusa.com. The document must include your name, routing number and account number. Please do not submit a voided starter check, as we do not accept this as valid proof of bank information.
For your protection, please do not email or fax any debit card or bank information. Please if you would like to set up a payment via debit card or any other method.
We understand that sometimes life happens. We’re here to help. Contact us via email at least two business days before your upcoming payment to see if you’re eligible for a payment arrangement.
The exact time you will be able to reapply and receive funds after you have paid off your loan depends on your state of residence. You will be able to reapply through your AppCashUsa account.
If you reapply and are approved, you will generally receive your funds once your previous loan payment has been successfully processed. You may be required to wait a few additional days if you reside in a state that mandates a cooling off period between your loans.
Please refer to the Rates & Terms page of your state for more information.
ACH (Automated Clearing House) is a form of electronic debit. When we present an ACH request to your bank, the bank will send us the specified amount of loan fees and/or principal that were outlined in your loan agreement. If the payment is returned because of insufficient funds, we may re-present the debit to your bank.
Due date adjustments may be possible depending on your state of residence, loan type and application information. If you are in need of a due date adjustment, please email us at support@appcashusa.com.
AppCashUsa uses email to send you:
• Application status
• Repayment reminders and confirmations
• Promotions and more
These important account updates are why it’s essential you receive all email communications from AppCashUsa.
To ensure you receive important emails from AppCashUsa, please take a moment to add support@appcashusa.com to your address book or your spam "good list" or "whitelist". This helps your email provider recognize AppCashUsa as a trusted email source. If you are still not receiving emails from AppCashUsa, please contact our Customer Service Team.
We use a variety of different technologies to protect your data. Learn more at our Online Security Center.
For tips on keeping your personal information secure or identifying and responding to potential scams, visit our Online Security Center.
"AppCashUsa is a DIRECT LENDER, but not a lender in all states. We use various credit reports, data sources, and application information as part of their underwriting. Not all applications are approved. Approval and loan terms vary based on applicant qualifications and by state. See Rates & Terms (https://www.appcashusa.com/rates-and-terms) for details. Decision may take longer if additional verification or documents are required. †Applications approved before 1:30 p.m. CT Monday-Friday are generally funded the same business day, subject to your bank's processing times. Applications approved at other times are generally funded the next business day. Some applications may require additional verification. In such cases, if approved, funds will be disbursed by the following business day after the additional verifications are complete. Copyright © 2023 AppCashUsa. All Rights Reserved."